Privacy Policy

Mission Tatva (“Mission Tatva”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information of students, parents and other visitors who use missiontatva.in (“Website”) and our educational Services.

This Privacy Policy explains what information we collect, why we collect it, how we use it, when we share it, and the choices available to you.

1. Information We Collect

Depending on how you use our Website and Services, we may collect:

• Name
• Email address
• Phone number
• Age
• School name
• Class/grade
• Course enrolment and participation information
• Information provided when contacting our support team
• Payment and transaction information necessary to confirm purchases

We may also automatically receive limited technical information such as IP address, browser/device information, Website activity and cookies where used for security, functionality and Website improvement. We do not intentionally collect more personal information than is reasonably necessary for providing our Services.

2. How We Use Personal Information

We may use personal information to:

• Create and manage accounts;
• Enrol students in courses;
• Provide online classes and related educational Services;
• Communicate regarding classes, schedules, payments and account matters;
• Provide customer support;
• Process and verify payments;
• Maintain the security and integrity of our Website and Services;
• Prevent fraud, misuse and unauthorised activity;
• Improve our educational Services and Website;
• Comply with legal and regulatory requirements; and
• Use testimonials or other promotional content where appropriate consent has been obtained.

We do not intend to use children's personal information for targeted advertising or behavioural profiling.

3. Children's Personal Information

• Mission Tatva's Services are intended primarily for students aged 14–18.
• Because some users are minors, we take additional care with children's personal information. Where required under applicable law, we will obtain and maintain verifiable consent from a parent or lawful guardian before processing a child's personal information.
• Parents/guardians may contact us regarding the personal information of their child and applicable privacy rights.
• We will not knowingly process children's personal information in a manner prohibited by applicable law or that is likely to cause detrimental effects to the child's well-being.

4. Payments

• Payments on the Website may be processed through third-party payment providers such as Razorpay.
• Payment providers may collect and process payment information in accordance with their own terms and privacy policies.
• Mission Tatva does not intentionally store complete debit-card, credit-card or other payment-instrument credentials on its own servers.
• We may retain transaction information such as payment status, transaction reference, amount and date for accounting, customer-support, fraud-prevention and legal purposes.

5. Sharing of Information

We may share limited personal information with trusted service providers where reasonably necessary to operate our Services, such as:

• Payment processors;
• Online meeting/class platforms;
• Website hosting and technology providers;
• Customer-support providers; and
• Professional advisers or authorities where required by law.

Service providers are expected to process information only for appropriate purposes and in accordance with applicable obligations. We do not sell or rent personal information to third parties for their independent marketing purposes.

6. Cookies and Similar Technologies

Our Website may use cookies or similar technologies to maintain functionality, improve security, remember preferences and understand how visitors use the Website. You may be able to control or disable cookies through your browser settings. Certain Website features may not function properly if cookies are disabled.

7. Community and Public Content

If Mission Tatva provides community or discussion features, information voluntarily posted in areas visible to other users may be viewed by those users. Please do not post sensitive personal information or another person's personal information in public or community areas. We may remove content that violates our Terms & Conditions or applicable law.

8. Testimonials and Promotional Content

We may receive testimonials, feedback, photographs, videos or other content from students or parents. We will use identifiable student testimonials, photographs or videos for promotional purposes only where the necessary consent has been obtained. Where the person is a minor, appropriate parent/guardian consent will be obtained where required.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction. However, no method of transmission or electronic storage can be guaranteed to be completely secure. If we become aware of a personal-data breach requiring notification under applicable law, we will take appropriate steps as required by law.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing Services, maintaining business and transaction records, resolving disputes, preventing fraud and complying with legal obligations. When personal information is no longer required, we will take reasonable steps to delete or anonymise it, subject to applicable legal requirements.

11. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to request access, correction, updating or deletion of personal information and to withdraw consent where processing is based on consent.

Requests may be made by contacting us at: help@missiontatva.in

Where the request concerns a minor's personal information, we may require appropriate verification of the parent or lawful guardian.

12. Third-Party Websites

Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. Their handling of personal information is governed by their own privacy policies and terms.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on our Website with a revised effective date. We encourage users and parents to review this page periodically.

14. Contact Us